We understand that in this age of rapid technological advances, customers may have concerns about the privacy of the Personal Data they provide. We, Allianz Global Corporate & Specialty SE Hong Kong Branch, (" Allianz" or " we" or " us"), believe that an individual's Personal Data should be handled with the utmost respect and we are committed to protecting their privacy and confidentiality.
It is important to us that our customers are confident that their Personal Data will be treated with the necessary reasonable degree of privacy. Our aim is to ensure that our customer’s Personal Data is handled in a responsible and reliable manner and at all times in compliance with the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486).
The term "Personal Data" refers to any data (a) relating directly or indirectly to a living individual; (b) from which it is practicable for the identity of the individual to be directly or indirectly ascertained; and (c) in a form in which access to or processing of the data is practicable
The Personal Data we collect or may collect are:
At all times, we collect only the Personal Data on a "need to know" basis and for the purposes of providing our products and services to our customers.
We may use or process your Personal Data for the following purposes (" Purposes"):
We may from time to time disclose and share your Personal Data to the following parties to carry out any of the Purposes, as may be appropriate:
We may transfer, store, process and/or deal with your Personal Data outside Hong Kong. In doing so, we will comply with all applicable data protection and privacy laws, including the Hong Kong Personal Data (Privacy) Ordinance (Cap. 486).
Allianz considers the security of our customer's Personal Data as an important and necessary part of the responsible management of our corporate data. We therefore take all reasonable steps to ensure that customers’ Personal Data is secure and is safeguarded from loss, misuse, unauthorized or accidental access or use, processing, erasure, modification or disclosure. All information is kept on a specifically designed database for exclusive use by us.
When you purchase your assistance services, we offer the use of secure server software that encrypts all information you input before it is sent to us. This ensures that the Personal Data is reasonably protected against unauthorized interception.
In order to comply with our obligations we follow strict security procedures in the storage and disclosure of Personal Data to prevent unauthorized access to that information.
Your Personal Data is retained as long as the Purpose for which it was collected remains and until it is no longer necessary for that Purpose or a directly related Purpose or to comply with any Applicable Laws.
Where you have agreed to receive marketing communications or other communications for promotional purposes but you no longer wish to receive these communications, then you can inform us at any time by contacting us using the contact details above.
Standard Chartered Bank (Hong Kong) Limited (“SCBHK”) is an insurance agent appointed by Allianz Global Corporate & Specialty SE (incorporated in the Federal Republic of Germany with limited liabilities) Hong Kong Branch (“Allianz").
The above general insurance plan is underwritten by Allianz Global Corporate & Specialty SE (incorporated in the Federal Republic of Germany with limited liabilities) Hong Kong Branch (“Allianz") which is a general insurer authorized and regulated by the Insurance Authority of the HKSAR. Standard Chartered Bank (Hong Kong) Limited ("SCBHK") is an insurance agent appointed by Allianz. To the extent permissible by law, SCBHK shall not be liable to any person for the use of any of the above information.
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