IMPORTANT - Travel Protect does not cover losses arising from pandemics and epidemics including coronaviruses. Please refer to our Policy Wording for full details on your coverage and any exclusions. Click here for details.
We want to make your claim experience as simple and convenient as possible.
Our dedicated team is here to help every step of the way - From Monday to Friday , 9:00am– 6:00pm
(except public holidays)
Simply follow the below procedures:
- Carrier’s letter stating reason and period of disruption
- Hotel receipts or travel deposit receipts